Question 1

How do I book a room?

Accepted Answer

Simply browse our available listings, select your preferred location, and follow the booking process online. You will be required to provide some basic information and make a deposit.

Question 2

What is included in the rent?

Accepted Answer

Your rent includes all utilities (electricity, water, gas), high-speed WiFi, furniture, and shared common spaces like the kitchen and living room.

Question 3

Is there a minimum stay requirement?

Accepted Answer

Yes, we have a minimum stay of 3 months in most locations. However, some apartments may offer shorter stays based on availability.

Question 4

Can I cancel my reservation?

Accepted Answer

Yes, cancellations are allowed under our policy. If you cancel before your move-in date, your deposit may be partially refunded depending on how early you cancel.

Question 5

Are pets allowed?

Accepted Answer

Pet policies vary by apartment. Some units allow pets, while others do not. Please check the listing details or contact our team for specific information.

Question 6

Do I need to pay a security deposit?

Accepted Answer

Yes, a refundable security deposit is required at the time of booking. The amount varies based on the apartment and length of stay.

Question 7

Can I extend my stay?

Accepted Answer

Yes, if you wish to extend your stay, please contact us as soon as possible to check availability.

Frequently Asked Questions